How Do Roof Insurance Claims Work in Colorado?

When it comes to residential roof insurance claims in Colorado, the process can oftentimes be confusing and lengthy. If it’s not bad enough that you have to deal with damage to your home that can lead to rainwater leaking through the ceiling and all kinds of other problems… you also have to figure out how to work with your insurance company! 

Axe Roofing here in Colorado is ready to help you navigate all the confusing terminology and questions you may have when you need to file a roofing insurance claim. We have years of experience dealing with roofing insurance claims in Colorado, so rest assured that we’ll be able to help you with yours, too.

If you’d like to read on to understand a bit more before you give us a call, we’ve put together a comprehensive, step-by-step guide to help explain how roof insurance claims work:

How Roof Insurance Claims Work, Step-by-Step

  1. Research and Document Roof Damage
  2. Call a Roofing Contractor for a Damage Assessment
  3. Call Insurance & File a Roofing Claim
  4. Hire a Roofer to Repair or Replace Your Roof

1. Research and Document Roof Damage

It’s always advisable to be proactive if storms are in the forecast or to just be ready for unexpected roof damage. A yearly roof inspection is the best way to ensure your roof is well-maintained and ready to withstand severe weather. If you choose to inspect the roof yourself, first off: be very careful! We highly recommend hiring a professional rather than putting yourself at risk of a fall. 

If you decide to climb up there yourself, look for missing or lifted shingles. Then, check the shingles for any cracks or missing granules. Many granules in your gutters or on the ground is a good indication you’ll need your roof inspected by a professional. Additionally, always check for water spots both inside and outside your home.

If you live in Colorado, a roof inspection should always be conducted after severe weather. When that happens, document the condition of your roof through pictures and/or videos. This will help you prepare in case you ever need to file a roofing insurance claim.

Additionally, check your insurance documents to see what your insurance policy covers and what your deductible and coverage limits are.

What kinds of roof damage are covered by insurance?

Coverage varies depending on your policy, insurance company, roof condition and age, and various other factors. In most cases, your roof will be covered for damage from extreme weather, including:

  • Hail damage
  • Strong winds
  • Tornadoes
  • Snowstorms
  • Damage from downed trees during storms
  • Fire damage

However, some policies have specific wind and hail exclusions, so don’t just assume that you’re covered!

2. Call a Roofing Contractor for a Damage Assessment

The very first thing you need to do after a significant weather event, or anytime you think your roof has been damaged, is to call a professional roofing contractor for a damage assessment. We offer Colorado homeowners and business owners free roof inspections and give you an estimate of what will need to be done. If you decide to work with another roofing company, make sure whoever you call is licensed, insured, and experienced! Otherwise, you potentially run the risk of additional and costly damage later on from the neglected repair or replacement.

A quality roofing contractor should be a reliable source of assistance and advice for you to lean on during the roofing insurance claim process. They should be able to advocate for the best solution for your roofing repair situation. At Axe Roofing, we give you a complete and accurate estimate of any damages, tell you whether or not the roof will need to be replaced, and other costs and amount of time it will take to complete the job.

Roofing Insurance FAQ: Do I need to get multiple quotes for insurance work?

3. Call Your Insurance & File a Roofing Claim

After a roofing contractor comes to evaluate your roof, you’ll want to report the incident to your roofing insurance provider. Insurance will then appoint a claims adjuster to come to your house to see the damage. Then, they’ll input data and give you an estimate of what insurance will cover.

It’s important to have your Colorado roofing contractor there when the claims adjuster is doing the evaluation. A professional roofing contractor will know what is consistent with storm damage. They will ensure the adjuster is fair and covers all the damage to the property caused by the storm. A contractor can also catch any errors that might be made by the insurance adjuster. It is still likely that the adjuster will not find everything that needs to be done. Your roofing contractor can submit some of these missed “code items” later as supplementals to your insurance.

4. Hire a Roofer to Repair or Replace Your Roof

Once you have everything documented and approved by the insurance company, it’s time to have your roof replaced. Whether you need a residential roof replacement or just roofing repairs, we remind you to only work with a skilled, local roofing contractor that will ensure your investment will be protected.

Frequently Asked Questions about Roofing Insurance Claims

Here are a few of the most frequently asked questions we receive on how roof insurance claims work in Colorado. If you still have questions, check out our FAQ page to see if we can help you there!

Why is there depreciation on my insurance claim?
Depreciation is the amount of money that is held back by the insurance company. This is per item and not on the total claim amount. The depreciation is based on how much life expectancy is left in the damaged item.

If something is worth $100 brand new and there is 10% of its life expectancy left, the insurance carrier would pay you 10% of the new price ($10) and hold back 90% ($90). Depending on the policy, the depreciation can be recovered once the work is completed and documentation is sent in.

Why is it essential to have my roof inspected after a major storm or another event?
Roofing systems are an integral component of a building. Damage can occur from hail, high winds, and storms. Often to an untrained eye, there looks to be little or no damage. However, if you ignore a roof that needs repair or replacement, it will get worse over time, and cost you more to fix.

Additionally, most insurance policies only give you 12 months to file a claim to catch damage early. Hail, in particular, can cause small imperfections that get worse over time. Storm damage isn’t likely to cause leaks immediately, but later, as the roof gets exposed to the elements, leaks start to occur.

What is the difference between RCV vs. ACV?
Insurance coverages often have two different ways of evaluating how much you’ll receive for your roof. One is the replacement cost value (RCV). This is a more traditional type of coverage. The insurer will pay enough to cover the full cost of a roof replacement, minus your deductible. ACV is the actual cash value. This factors in the age of your roof and is more common in states with high wind and hailstorms. You’ll receive the amount of the roof replacement minus deductible and depreciation.

What don’t some roof insurance policies cover?

  • Wear and tear on an older roof
  • Damage from a neglected maintenance issue
  • Wind and hail exclusions on some policies
  • Damage caused by not taking immediate action after storms

Axe Roofing is Your Boulder, CO Roofer

With Axe Roofing, you’ll receive a free inspection and a quick, honest estimate. During our inspection, we use trusted, third-party tools such as Xactimate to break down the price of the claim and Eagleview in order to see the size and extent of your roofing damage. You’ll appreciate our trustworthiness and transparency. Our previous customers have, which is just one of the many reasons we maintain an A+ rating with the Better Business Bureau.

We have experience with residential, commercial, and multi-family building insurance claims. When it comes to helping our neighbors in hail alley, we’ll stop at nothing to ensure our customers are satisfied.

If you have any more questions regarding a roofing insurance claim after storm damage and want to learn more about our roof replacement services, contact Axe Roofing today. We proudly serve homeowners and business owners in Boulder, CO, and throughout the surrounding areas.