Making Customers Smile
If there’s one thing we understand it’s that our customers have options. Our goal is not just to provide the best service and product, it’s to truly leave you smiling by providing a great experience. Replacing your roof is likely not at the top of your “summer fun” list, we want to help you make the most of it.
Our Three Brand Promises
- We will provide professional service at a fair price.
- We will make roofing simple for our customers.
- We will fix any mistakes if they arise.
We make replacing your roof simple.
- We provide a great experience.
- We check our egos at the door.
- We face challenges with optimism.
- We own our successes and failures.
- We listen, we care, we serve.
- We do what we say we’ll do.
- We do the right thing.
- We choose to be positive.
Honest Roof Inspections
The roofing industry has a black eye from unethical contractors trying to scam insurance companies and insureds. Our team is continually learning to properly identify storm damage so that we can guide our customers with facts. Not every roof needs to be replaced after a storm, it is our goal to give you an honest, un-biased assessment during your inspection.
Insurance Claim Assistance
Navigating an insurance claim alone can be frustrating, time consuming and ultimately leave you settling for less than your policy allows. Many insurance adjusters are incentivized to minimize the amount of the loss after a storm. Staying true to our values, Axe will assist in negotiating your claim to a fair settlement for all parties. Axe does not inflate numbers, we simply create a scope of work that restores the roof back to it’s pre-loss condition while complying with all local building codes and manufacturers specifications.
At the end of the day when you hire a roofing contractor, you’re hiring them to remove your old roof and install a new one safely, correctly and professionally. Our years of experience in the construction and roofing industry have taught us that the best way to minimize issues is to catch them before they arise. Our crews are skilled in their work but an extra set of eyes can make all the difference. Axe uses full time supervisors to not only make sure everyone is on the same page but to look for safety hazards, check material specs and take care of any unexpected surprises.
Axe offers two warranty options for your new roof. Our four star roofing system gives customers the manufacturers product warranty and a five year workmanship warranty. The four star system is available on all roof types. Our five star roofing system includes the manufacturers product warranty and a twenty five year workmanship warranty backed 100% by CertainTeed. The five star system warranty is available on shingle roofs with CertainTeed products.